Privacy Policy

1. Introduction

storfindr Inc. ("storfindr", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account.
• Booking Information: Storage unit preferences, move-in dates, and facility selections.
• Payment Information: Credit card details and billing address (processed securely through our payment partners; we do not store full card numbers).
• Communications: Messages you send us through contact forms, email, or customer support.
• Usage Data: Information about how you interact with our website, including pages visited, search queries, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Process bookings and transactions
• Create and manage your account
• Send booking confirmations, reminders, and updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our Services and develop new features
• Comply with legal obligations
• Detect and prevent fraudulent activity

4. Sharing Your Information

We may share your information with:

• Storage Facility Operators: To facilitate your booking and rental agreement.
• Service Providers: Third-party vendors who assist us in operating our platform, processing payments, sending emails, and analyzing data.
• Legal Authorities: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze site traffic, and deliver relevant content. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our Services.

We use Google Analytics to understand how visitors interact with our website. This service may collect information about your use of our site. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account information is retained for the duration of your account and for a reasonable period thereafter. You may request deletion of your account and associated data by contacting us.

7. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request a portable copy of your data in a machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at hello@storfindr.com.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies. This Privacy Policy applies only to information collected by storfindr.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email. The date of the most recent revision will be indicated at the top of this page.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

storfindr Inc.
Email: hello@storfindr.com
Phone: (416) 555-0100
Hours: Monday–Saturday, 8am–7pm EST